Return Policy

At HubsKart, we strive to provide our customers with the highest quality products and exceptional customer service. We understand that there may be occasions when you may need to return a product. This Return Policy outlines the guidelines and procedures for return requests to ensure a smooth and hassle-free experience for our valued customers.

1. Eligibility for Return or Exchange

1.1 Defective or Damaged Products: If you receive a damaged product, you can return it within 3 days and get your refund. But for this, you will have to make a video of opening the product and send it to the company’s email.

1.2 Incorrect or Incomplete Order: If you receive an incorrect or incomplete order, please contact our customer support team within 48 hours of delivery. We will rectify the issue and arrange for a refund if necessary.

2. Will not be Eligible for Return & Exchange

2.1 Used Products: Any products such as clothing and electronics will not be returned after use.

2.2 Without any Defect or Exchange Products: You may return or exchange a product only if it is damaged or has been replaced. Apart from this, the product will not be returned in any other way.

3. Return Process

• Contact our customer support team within the eligible return period, and provide them with the necessary details, such as your order number and reason for return.
• Our customer support representative will guide you through the return process and provide you with a return authorization if applicable.
• Pack the product securely in its original packaging (if available) or in suitable packaging to prevent damage during transit.
• Include all the accessories, manuals, and any other items that were originally included with the product.
• Affix the return shipping label provided by our customer support team onto the package.
• Drop off the package at the designated shipping carrier or schedule a pickup.